About Circle Cardiovascular Imaging:

Circle Cardiovascular Imaging (Circle) designs, builds, and implements the best-in-class cardiovascular Magnetic Resonance Imaging solutions. At the heart of everything we do is our unrelenting drive to continually offer better solutions for healthcare providers that improve healthcare outcomes. This fuels our creativity, informs our decisions and it is the reason we are passionate about our work and most importantly why we are successful. We are careful stewards of resources focused on optimizing both customer and investor value. We strive to make Circle a place where employees are highly valued, engaged, and have opportunities for professional development. Our roots are medical and digital, our passion is contagious, and our people are amongst the best.

Circle's vision is to Transform Cardiovascular Care through Intelligent Solutions. Circle is a well-known, established leader in the cardiovascular imaging industry, with our best-in-class MR and CT imaging solutions utilized by top healthcare institutions worldwide.

Position Overview:

The candidate will record, prioritize, fulfill and communicate on IT requests and participate in the implementation of IT initiatives aligning with the company’s infrastructure growth objectives in a full-time fast-paced environment. In this capacity, the candidate will need to support the planning, optimization and management of growing demand for IT services and support in a rapidly expanding enterprise.

The candidate will be highly collaborative, engaging and decisive. Customer satisfaction and success will be a primary focus for this individual. As the enterprise expands in other areas of the world, the candidate will need to be successful, supplementing the department’s management of remote requests while effectively communicating at multiple organizational levels.

This position will report to the Senior Director, Information Technology.

General Responsibilities:

• On-site and remote, desktop hardware and software support.
• Day-to-day management and administration of the company’s Office365, Hybrid AD and internal infrastructure.
• SharePoint Online, Workflow/Power App applications design and implementation in collaboration with internal stakeholders.
• Strive to provide exemplary service to our internal personnel within the confines of department budget.
• The candidate is expected to strive for prompt internal IT support response turnaround time through the assignment of appropriate task priorities, effectively communicating those priorities and setting expectations among our staff for delivery timelines.
• Contribute to the tracking of all internal IT requests.
• Identify and propose IT initiatives that improve the company’s’ ability to support its business objectives throughout the world, while being mindful of costs.
• Assist in the development, enhancement, documenting, communication and adherence to any company IT policies and procedures.
• Provide guidance and training to internal personnel to elevate their understanding (on an as-needed basis) of IT-related technologies.

Required Skills/Experience:

• Outstanding listening, comprehension skills; clear, concise and grammatically correct oral and written communication skills.
• Outstanding leadership, collaboration and interpersonal skills; professional presence and behavior with the ability to handle diverse situations and shifting priorities.
  
• Ability to interact effectively with all levels of the organization.
• Exhibit a detail-oriented approach to day-to-day work and have excellent follow-through skills.
• Well-developed skills in and/or understanding of several of the following:
  

-Office365 and the Microsoft 365 platform with a focus on SharePoint, PowerApps, Workflows, etc.

-Windows Desktop and Server operating systems and software

-Apple desktop and mobile operating systems and software

-Cloud services; Amazon Web Services (AWS)

-Scripting

-Networking & Protocols (TCP/IP, UDP, HTTP/HTTPS, SSL/TLS, SSH)

-Switching gear, routers, firewalls, endpoints, access points

-Antivirus & security products

-Virtualization (VMware ESXi, Citrix)

-IT security best practices

-Active Directory / Lightweight Directory Access Protocol (LDAP)

-Linux operating systems

-Backup services

Beneficial Skills/Experience:

• At least 5 years of experience in the realm of IT service delivery.
• The ability / willingness to keep abreast of emerging IT technologies in understanding how they can fit into the organization to continually optimize the company’s expenses towards technological infrastructure.
• Skills in and/or understanding of any of the following technologies would be considered beneficial:
  

-Cloud technologies ; Azure, Google Cloud.

-Ansible, Puppet or similar configuration management tools

-Load Balancing

-DevOps

-Virtualization products such as Parallels

-Salesforce

Educational Requirements:

• A technical diploma in computer systems technology or equivalent (Comp Sci degree, etc) and/or commensurate years of applicable experience in the field of IT.

About the Benefits:

• Competitive compensation and vacation
  
• Transportation allowance
• Flexible working arrangements
• Employee Wellness Program
• Professional development and tuition reimbursement program
• Gratifying internal recognition/kudos programs
• Annual salary review – based on company and individual performance
• Fun, inclusive, ego-free environment where diversity and individual thoughts are encouraged and valued

Upon joining Circle CVI, you will be welcomed into a collaborative and supportive company with uncompromising values on quality, innovation, culture, and customer service. Join us in changing the medical technology world and submit your application below!

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